FAQs > General Questions (20 entries)

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  • Buying it for you specially
  • Bifys is a US based company with a distribution facility strategically located in Boston Massachusetts to serve Western Europe. We have tremendous experience in sourcing products from the US and having ...
  • Many stores in the US won’t allow you to buy and ship to Europe. To buy from America you often need to have the following – US postal address (P.O. Box ...
  • We specialize in consumer products, so anything that falls within those categories like jewelry, electronics, clothing, cosmetics etc. We endeavor to supply what our customers want.
  • Given that we are shipping overseas, there are certain rules and regulations we must abide by. Aside from the obvious like drugs and weapons, we cannot ship animals, fruit or vegetables. ...
  • To keep the cost down, we will send your package by standard first class US post. Postal services charge more for quicker delivery and other extras such as insurance and tracking, ...
  • Yes you will receive an emailed receipt after your purchase, which will include both the item price and all related shipping and handling charges as previously quoted.
  • There are two aspects to your items delivery. Remember we need to buy it and have it delivered to our US distribution facility before sending it to you. Typically delivery to ...
  • Yes, no and yes, let us explain. Your package can be tracked from time of ordering to its delivery here at our distribution facility, so from the supplier to us. You ...
  • Bifys does not have a returns policy; we work within the guidelines set by the store or website you purchased from. Remember we are just providing the forwarding service. Most businesses ...
  • Simple, it is the cost of the item, plus all associated shipping and handling charges, one cost, easy!
  • You are responsible for assuring that the product can be lawfully imported to the destination country. When ordering from Bifys.com, the recipient is the importer of record and must comply with ...
  • You can reach a live person 5 days a week, Monday to Friday from 11am to 10pm European time
  • This is not as straight forward as you think. You are trying to get your item home for as little as possible, so shipping in one big box can sometimes be ...
  • Certainly you can buy from whoever you like. We simply list the most popular retailers in the US, but you are free to buy from anyone.
  • Yes we will ship your item to any address you like.
  • Bifys ships all over the world, without restriction
  • Yes, but we have to acknowledge who the buyer is on the customs paperwork. So if you are trying to keep it a secret, the recipient will find out if they ...
  • eBay is no different than any other retailer, once you win the item bidding just send us the notification. We can contact the seller on your behalf. There are a couple ...
  • Hazardous Goods are items considered explosive of highly flammable. These might include items in an aerosol container or perfume for example. Most of the items we ship to you travel on ...